Thornton Jones is a Law Firm based in Wakefield, West Yorkshire.
Having been established for over 25 years, Thornton Jones is regarded as one of the region’s top legal firms, specialising in Family law.
Thornton Jones enquired about upgrading their IT system, as they had wished to expand beyond the capabilities of their current hardware.
Liz Fyfe, a Senior Partner at Thornton Jones, said:
“Our systems had become outdated and costly to keep up-to-date. We needed a solution that was going to provide us with the flexibility to work anytime, anywhere. purecloud stood out from the rest due to its functionality and pricing model.”
Thornton Jones wanted to migrate from their legacy systems, which had served them loyally for many years, but now had its limitations. The SBS Server in place couldn’t provide the team with the flexibility that is required for modern law firms. Not having an internal IT Department meant that having to outsource all IT issues regardless of the severity, was a costly exercise for the firm. This was one of the main drivers for a more modern, easily supported solution.
Data security was another key area of interest for Liz and was one of the reasons they chose purecloud. Liz said “We realised that it was the right time for us to review how we stored our customer data and we decided that it was the right time to add another layer of security. purecloud provides that assurance, not only of data location but in the strength and resilience of its security systems.”
Implementing a ServaCloud solution was the best decision I’ve made with regard to our IT requirements. It doesn’t matter whether our solicitors are at a client’s premises or working from home; they can access our entire system and can access any resource at their disposal. ServaCloud has enabled us to provide a better service to our clients and become more efficient in our working practices
purecloud operates under a world-class security policy; having been accredited to ISO27001 for several years, our certified process system demonstrates our ability to securely manage customer data. This ensured Thornton Jones that their customer’s data was in safe hands.
When asked about choosing between Cloud and on-premise solutions, Liz said, “We were initially looking at upgrading our on-premise solution, but we soon realised that this would require significant investment into hardware which would have an inevitable shelf life. Not only this but by hosting our IT on-premise, it takes up valuable space in the office, along with the added maintenance and repair costs.”
With over 20 years of experience in the legal-sector, pure technology group was able to offer Thornton Jones the right solution for their needs. The ServaCloud platform offers end users the flexibility to work from anywhere, be it; at home, a coffee shop, their car or a clients office. You can pick up exactly where you left off. purecloud’s ultra-fast platform and the network is one of the best in the country, allowing end users to connect faster than many other service providers.
Being based at a single site, Business Continuity and Disaster Recovery was another key factor for Thornton Jones. In the event of a disaster, purecloud allows them to continue operations as usual, as all systems can be accessed remotely.
Liz Fyfe also added; “Implementing a purecloud solution was the best decision I’ve made with regard to our IT requirements. It doesn’t matter whether our solicitors are in court, at a client’s premises or working from home; they can access our entire system and can access any resource at their disposal. purecloud has enabled us to provide a better service to our clients and become more efficient in our working practices”.
purecloud is an industry-leading Cloud Computing platform for UK business. With over 2000 active users and built on an all-SSD platform, it’s one of the fastest and most robust cloud offerings available today. purecloud enables customers to access their full IT systems from anywhere, all with the assurance of world-class security.
pure technology group is renowned for exceptional service and technical pedigree, with a consistently high 99.7% customer satisfaction rate.
Company Name: Thornton Jones Solicitors
Office Locations: 1
Key Legal Software running on purecloud: BigHand