Harrowells is a firm of solicitors headquartered in York, North Yorkshire.
In late 2014, pure technology group was contacted by Harrowells, enquiring about moving their IT systems onto ServaCloud. Harrowells had an ageing virtualised IT infrastructure and made the decision that it was time to move to ‘the cloud’. After assessing the market, they approached pure technology group based on referrals and reputation.
pure technology group arranged for a bespoke proof-of-concept, which included test installations of their line-of-business applications. Dan, IT services manager, commented “On the old system, we’d had some problems with BigHand Digital Dictation and several other Line-of-Business applications. When installed on ServaCloud, our software worked perfectly and we were really impressed with the team. Remote dictation is notoriously difficult to setup in a low bandwidth environments, such as our rural offices. On ServaCloud, it works really well; much better than it did with our old on-premise environment”
The ServaCloud system upgrade was completed in January 2015 and a staged implementation was planned. Harrowells migrated all of their systems onto ServaCloud: Exchange, Skype for Business and SharePoint, in addition to legal software; BigHand, MatterSphere, Laserforms and Cost Master. Dan said “The staged migration went really smoothly. The consulting and engineering teams were meticulous in their planning and execution and provided excellent support to our IT team with the software migration. Paul and Ed in particular deserve a special mention – they were exceptionally helpful and are a real asset to the team.”
ServaCloud now enables Harrowell’s employees to have full access to their corporate systems, wherever they are, securely. “It doesn’t matter whether our Solicitors are at client premises or working from home; they have access to our entire system and can use any resource at their disposal. ServaCloud is enabling us to provide a better service to our clients and be more efficient in our working practices.”
“I wouldn’t hesitate to recommend the pure technology group to others. We’ve been really happy with their service and ServaCloud is performing very well for us.”
ServaCloud is a Cloud Computing platform for UK business. With over 2000 active users and built on an ultra-fast all-SSD platform, it’s one of the fastest and most robust cloud offerings available today. ServaCloud enables customers to access their full IT systems from anywhere, all with the assurance of world-class security.
The pure technology group is renowned for its exceptional service and technical pedigree, with a consistently high 99.7% customer satisfaction rate. ServaCloud is wholly-owned, based in 3 UK DataCentres and managed by a team renowned for strong technical expertise.
“We previously attended technical seminars on ServaCloud where their team demonstrated clear expertise in their field. We were confident that the pure technology group could advise and provide us with the right cloud solution for our needs”.
“The staged migration went smoothly. The technical team were meticulous in their planning and execution, and provided excellent support to our IT team with the software migration”.
Are you an organisation interested in Cloud Computing? We’d love to help you. Visit tptg.co.uk or call our Account Management Team on 01924 562120